Domain Name Registration

How do I register my domain name?
To register any of the latest top level domain names -- .com, .net,org, .biz, .info, and more, simply enter your desired domain name into our domain search box located on the Domain registration page, and click go.

Does V2WEB handle all types of domain registration?
Yes. V2WEB registers domains through our accredited domain name registrar, DirectI. For country code domains, we submit your application to the appropriate country registrar.

I picked out a domain name. How can I find out if it is available?
You can quickly check to see if a domain name is available at www.lockurdomain.com. Locate the Domain Availability box in the upper left corner of the site, type the domain name you are interested in, including the extension, and then click Go. Lockurdomain will search to see if that name is currently available. If the domain name is already registered, you may want to try variations of the name.

What does it cost to register my domain name?
The costs for registering your domain vary depending upon your plan and the domain name extension. For detailed information, visit www.v2webltd.com.

How long will it take to transfer my domain name to V2WEB ?
Typically the transfer should be completed within about 48 to 72 hours. You may want to check with your registrar to see exactly how long it should take to complete the transfer.

What is propagation?
When visitors type your domain name into their Web browsers, their request is referred to a name server that indicates the physical location (the IP address) of your domain on the Internet. When your site location changes to a new IP address, or when you deploy a new site with a new domain name, name servers around the world must be notified of the change. This process of notification is referred to as propagation.

Propagation typically takes 48 to 72 hours. During this time, if you are transferring your domain, some name servers will still refer to your site's old location while name servers that have already been notified of the change will refer to the new location. As a result, visitors accessing your site may be directed to either the old or new location, depending upon which name server they connect to. If some visitors are still being directed to your old site location after 72 hours have elapsed, you should contact your previous Internet Presence Provider and request that they update their DNS and delete your domain from their servers. Once this has been done, and this change has been completely propagated, the transfer to your new location will be complete.

If your site is new, your site may not be recognized by all name servers until the propagation period has completed. During the propagation period, you will need to use your Temporary URL to upload files and view your site. You can find your temporary URL by logging in to Site Control.

How can I avoid downtime while I wait for the new information to propagate throughout the Internet?
While waiting for the new name server information to propagate throughout the Internet, we recommend maintaining your site at your current host to avoid down time for your site. During this time, you can use the temporary Web address (URL) that we gave you to mirror your Web site on V2WEB's servers until the transfer is complete.

My site is not showing up when I type in my domain name. What's wrong?
If you have recently set up your account, this probably means that your domain name has not been propagated to all of the possible domain name servers.

Test your domain by typing your temporary Web address in a Web browser. If you can access your site using the temporary Web address (URL), wait a day or two for the propagation period to complete. If after 72 hours the domain name still does not resolve correctly, contact V2WEB support at support@v2webltd.com. You should also check that you have given your home page a valid file name (such as index.htm or default.htm) and that you uploaded the files to the correct directory. For more information on these types of problems, see the Publishing Your Web Site FAQ.

Do you offer a "web site coming soon" page?
When you register or transfer a domain, and park it on our servers, you receive a free parking page indicating the domain is reserved and a web site is coming soon.

I already have a domain with another registrar but would like to host with V2WEB. What do I need to do?
Your Domain Name Servers (DNS) currently point to your registrar's server. They need to point to V2WEB's servers for your hosting account to be set up. We will contact you by e-mail with instructions on how to transfer your DNS once you've ordered your hosting package.

Can multiple domains point to the same HTML files?
Yes. You can forward multiple domains to your web address.

What is ICANN ?
Formed in October 1998, the Internet Corporation for Assigned Names and Numbers (ICANN) is a non-profit, private sector corporation recognized by the U.S. government as the entity to coordinate the technical management of the Internet's domain name system, the allocation of IP addresses, the assignment of protocol parameters, and the management of the root server system. ICANN is located at http://www.ICANN.org.

What is a registry?
A registry creates and maintains the database of domain names for a given top-level domain. It receives domain name system (DNS) information from domain name registrars, inserts that information into a centralized database and publishes the information in zone files on the Internet so that domain names can be found by users around the world via the Web and e-mail.

Can I access my domain address with or without the "www"?
Yes, you can access the domain with or without “www”.

How long does a domain name registration last for?
Generally, a domain name can be booked for One Year.

Are there any hidden costs for the domain name and Web Hosting?
No. There is no hidden cost for domain name registration and web hosting.

Web Hosting

Should I use a Linux or Windows (Windows 2000/2003) based server?
The type of server you need for your site depends on what type of site you have. If you have a basic website with no database or dynamic components, then the server type usually does not matter. If you have a more complex website, or an e commerce website that has database functions, then the server type will depend on what technologies your website will be using, such as ASP, .NET, PHP, Perl, and what type of database it will use.

What if my hosting requirements are more than your standard packages?
We will customize our hosting plan in order to suit your requirements.

Do you have support for SSL (Shared Secure Server)?
Yes, we have support for SSL.

Where is your datacenter located?
V2WEB offers Shared/Dedicated Web Hosting Solutions on Linux and Windows platforms. We are associated with Nocster (Pennsylvania Based Company) and The Planet (Texas Based Company).

What is your backup plan on the servers?
We provide daily/weekly backup support.

What are your server monitoring plans?

Do you provide tech-support?
Our technical team provides 24/7 email and telephonic support.

Is there a limit to how much data transfer I get per month?

Does your service employ any procedures to minimize or eliminate the risk of unauthorized hacking into our servers?

Do you support FrontPage 2002 server extensions, PHP and CGI-Scripts?
Yes, we support FrontPage 2002 server extensions, PHP and CGI-Scripts

EMAIL

What is a POP3 email account?
POP3 (Post Office Protocol 3) is a protocol used for downloading email messages from an email server to your computer. With a POP3 email account, all of the email messages sent to your email address are stored on a POP3 mail server until you log on to the server and download the messages.

V2WEB provides at least one POP3 email account with every hosting plan, where you download your messages from the server or you can use a traditional email client such as Microsoft® Outlook®, Eudora® or Netscape® Communicator.

What is spam and how well does your spam filtering service work?
Spam is the term used for mass, unsolicited emails. Usually these are promotions or advertisements sent in "bulk" to the email addresses of people who have not requested this information. V2WEB strictly prohibits sending spam from any email address on our mail servers or advertising your Web site in other company's spam mail. For more information on our policy, visit www.v2webltd.com.

What is SMTP?
SMTP (Simple Mail Transfer Protocol) is a protocol for sending email messages across the Internet. It is used in conjunction with both POP3 and IMAP, protocols that enable you to download messages from a mail server to your computer. SMTP is used for outgoing mail while POP3 and IMAP are used for incoming mail. V2WEB does not support IMAP. If you want to use an email client such as Microsoft Outlook or Netscape Communicator to send email messages, you will need to configure the client so that it connects to the correct SMTP mail server each time you send mail.

What is email forwarding?
Email forwarding is a way for you to have email messages that are sent to one address automatically forwarded to a different address. For example, your customers may send all of their requests for information to the email address info@yourdomain.com. You could set up your email so that all of the messages sent to that address are automatically forwarded to your personal email account at yourname@abc.com. V2WEB provides unlimited use of email forwarding. You can set up different forwarding addresses.

What is an email alias?
An email alias is a "virtual" email account. It enables you to use an email address that doesn't really exist and have all the messages sent to that address routed to a real email account. For example, you may want to provide a link on your Web site that enables visitors to send email to the Web Master, who is really you. You can use the email alias webmaster@yourdomain.com but have the email routed to your real email account. V2WEB enables you to set up an unlimited number of email aliases.

What is an Autoresponder?
An email autoresponder sends an automated email response to each incoming message that is sent to a specific address. For example, a potential customer may send an email to sales@yourdomain.com asking for more information about some of your products. You can have the autoresponder send a prewritten message back to the customer thanking them for their interest and letting them know that a sales representative will be contacting them shortly. This feature helps you to improve your company's image, as your customers will know right away that you have received their email and that you are responsive to their needs.

V2WEB enables you to set up an autoresponder for each of your email accounts.

I need to have email accounts for the different people in my company. Ho many mail boxes can I set up?
The number of different email accounts you can set up depends upon your hosting plan.

How do I set up my email account? What information do I need?
When you first activate your V2WEB account, one default email account is already set up for you. Usually, this will be in the format domainname@domainname.com. This email account is associated with your. Master User account, and you will use your Master User account password to access this account's mail. If your plan includes multiple email accounts, you can set these up as well.

I want to send my customers information on a regular basis. Can I set up a mailing list?
Yes. V2WEB offers a mailing tool that enables you to create and manage mailing lists.

How do I change my email password?
You can change your email password in control panel. Click the Manage. Accounts link and then click the Change Password link next to your account. The next time you check your mail, you will use the new password. If you are using an email client such as Microsoft Outlook or Netscape Communicator, be sure you make the necessary changes to your connection information. If you change the password for your Master User account, remember that you use the same password to connect to the Web server and transfer files, so be sure to change the password in your FTP client or in Microsoft FrontPage. Change password from Site Management for your account.

How do I check my mail?
You can check your mail using a traditional email client such as Microsoft Outlook or Netscape Navigator or by using V2WEB's Web-based email application, Webmail. Webmail enables you to check your email using your Web browser from any location as long as you have access to the Internet. One of the advantages of Webmail is that you can use Webmail and traditional email clients such as Outlook to check the same email account. So, when you're in the office you can use your favorite email application, but when you're traveling you can just log in to Webmail. To use Webmail, simply point your browser to http://domainname/webmail and then log in using your email address and password.

If you want to use another email client you will have to configure it so that it can connect to the mail server. You will need to know your incoming (POP3) server name, your outgoing (SMTP) server name and your user name and password.

Is there a limit to the number of messages I can have in my mail box?
Your each mail box by default on the server can hold up to 5 MB but that can be manipulated. This includes both your messages and any attachments. Once you download your email to your computer, these messages are no longer in your mail box on the mail server and are not counted toward the 10 MB limit.

What is a catchall account?
A "catchall" account is an account that will catch any e-mail that's sent to a non-existing account under your domain. Instead of bouncing the e-mail back to the sender, it'll store the e-mail into the account that's assigned as the catchall account.

What is the cost of the solution?
For details, please log on to our site www.v2webltd.com

Web Designing/Development

I would like a web site for my business. Where do I begin?
A good start would be a consultation with us. You need to know the purpose of your web site, what content you want available on it and whether or not you want to sell any products or services directly on the site. With this information, we can make sure you'll be on your way to a successful website strategy.

What is the difference between a static and a dynamic website?
A static site has very limited interactivity. Typically, a static site has a limited number of pages with simple arrangements of text and pictures. On the other hand, a dynamic site displays real time updated information based on user inputs and databases, and contains enhanced graphics, animations etc.

How do you ensure your Client’s needs are met?
We offer a personalized approach that ensures a sharp focus towards meeting your website objectives along with quick Customer service and Technical support. V2WEB is one of the leading web services providers in India which can assist you in presenting your company to the World on the Web and in real life. Five years down the lane since its inception in 1998, the company has come a long way and matured in all aspects of internet/intranet solutions. We are focused on helping people apply technology in meaningful ways to their businesses. Our team at V2WEB is comprises of professionally trained artists and graphic designers, not just programmers. And, because they work in tandem with the tech-wizards, you get a website that not only appeals to visitors, but also is fast and functional. Thus, our design team develops interactive user experiences and information architecture that help you build positive brand relationships with your customers.

Please visit the following link to check Our Clients

How much time does it take for a website to be developed?
It depends on your requirement. Generally it takes around 7 days.

Who maintains my site once it has been designed and hosted?
V2WEB offers 2 maintenance options:
We maintain the site for you. As per this arrangement, we would make any changes or updates as you see fit. Pricing is based on the needs and the extent of maintenance.
Client control. This is our most popular option. We like to give our clients control of their site. We are still available to make any major changes, but the day-to-day needs are met by your business. We give you the ability to make text changes, add pictures to copy already on line, and change pricing for sales or promotions, all from the comfort of your office. We also provide the training you will need to manage your site. We make sure you fully understand the structure of your site and provide you a very basic administrative management program.

Search Engine Optimization

Why is Search Engine Optimization Important?
Research says more than 70 percent of hits on website are generated through search engines. SEO prepares your web site to be spidered, indexed and ranked by the major search engines so that when internet users search for your keywords, your website will appear on their results page. When properly executed, search engine optimization yields targeted traffic to the site and increases revenues

We have already registered our site; what more is needed?
Alta Vista returns 70,000 listings to someone searching for your type of product; we'll make sure you are not buried at the bottom of the list. You will be in the first page of results. For most Web sites, search engines and directories are the most important sources of qualified visitors. They account for 70 percent or more of the visitors to many sites.

When will I start seeing results?
It takes the search engines anywhere from 6-8 weeks to index your site. Once you start seeing positions they will gradually increase as your SEO advances.

Do you guarantee 1st rank in Google?
No one can guarantee 1st rank in Google. But your site can be placed in top 20 records with V2WEB’s proven Internet technology.

What engines do you support?
We support all of the top popular search engines such as Yahoo, Google, Inktomi, Excite, Alta Vista, AOL, DirectHit, AskJeeves, LookSmart, Lycos, MSN, Netscape, Open Directory, Overture, All The Web, About.

Billing Support

How Do I Pay For A Domain Name Transfer?

How Do I Renew My Domain/Hosting Plan Name?
You will receive an invoice/alert mail for your Domain Name Renewal/ Hosting Plan Renewal about 30 days before the end of your term. We will email the invoice to your mail address.

What Forms Of Payment Do You Accept?
We accept payment through PayPal.
Our PayPal verified id is “mithilesh2k1@yahoo.com".
You can send money after login to your http://www.paypal.com account.

Cash / Cheque / Demand Draft
You can make payment by depositing Cash / Cheque / Demand Draft in our HDFC Bank Current Account through any of the HDFC Bank Branches any where in India. Please send a mail to us (info@v2webltd.biz) after remitting the payment.

Account Name : - v2web
Current Account No :- 3142000000404

OR

You can also make payment by sending Demand Draft / Cheque to the following address

V2Web
204, EMCA House,
23/23B, Ansari Road, Darya Ganj,
Delhi-110002.

Ph No: 23257514/15, 51562602, 9811623401

Cash Payment
We can collect the cash payments at our Delhi office.

Lost Password

How Do I Retrieve My Password to My Hosting or Email Account?
Please send a mail to support@v2web.biz. In case the problem persists, Please call our customer support division: 011-23257514/15, 51562602

Web Hosting Features

Web hosting companies try and fit as many features as they can onto their homepages to try and get the attention of a potential customer who knows what he is looking for: 1000mb web space, 2Gb monthly bandwidth, SSH, SSL, ASP, PHP, sub domains………….
The list goes on. But what exactly are each of these features? In this article, I aim to explain almost every aspect of web hosting features, from scripting to bandwidth.

Bandwidth
The first thing when looking at purchasing a web hosting account is how much bandwidth they give you. For every file that is transferred from your site, it takes up a small amount of bandwidth. If the file is 1Mb is size, it will take up 1Mb of your bandwidth. This is usually given in Gb, or Mb (1024Mb = 1Gb) but you should look for at least 2Gb of monthly bandwidth. If you go over this in a month, the company will charge you extra usually per Gb or Mb. However, make sure they allow you to go over by around 500Mb because you might get a good month and go over slightly. Finally, ensure they do not suspend you account if you go over. This is also known as data transfer.

Diskspace
Self, explanatory – this is the amount of space you have on their server to store your files. This is usually given in Mb. The company may bombard you with the space in the hundreds or thousands of Mb, but you actually don’t need that much. The Olate site is only 4.7Mb! Look for around 100 – 500Mb as a minimum. Again, as with bandwidth, if you go over then they will charge you – usually though, you can’t go over and they will warn you when you are approaching your limit. You can then buy additional space. Also known as web space.

Control Panel
This is a must with all accounts as it allows you to manage your website – setup e-mail addresses, manage the database etc. Many hosts will provide a demo of their control panel for you to see. It should be fast and easy to use.

Windows Hosting
This is where your account is located on a Microsoft Windows server allowing you to use ASP, .NET, Access Databases among other things. The usual web server is IIS5.

Unix/Linux Hosting
This is where your account is located on an open source Linux or Unix server, commonly Red Hat Linux allowing you to use PHP, SSH and MySQL. The usual web server is Apache.

Domain Name
This is an essential part of hosting – having your own domain name (like olate.com) that points to your disk space. Some companies will allow you to register the domain with them, although it is usually cheaper to do it via an independent registrar and then transfer it in to them. Beware of free domain names as the company may actually own your domain. Always ensure it is registered in your name and also find out what happens if you want to leave them and if they charge to move the domain away. Don’t go with a host that does charge.

FTP
FTP allows you to move files from your PC to your web space so they can be displayed to the users. This is an essential feature and must be available 24/7.

POP3 E-Mail Accounts
These are individual mailboxes that messages are delivered to and each have their individual username and password. You can then give an address to each staff member – contact@domain, sales@domain etc. You should expect at least 10 of these, although the more the better. You may have to pay for additional boxes. Also known as mailboxes.

SMTP Server
POP3 is only any incoming mail system. If you want to be able to send messages via your account without using your ISPs mail server, then you will need an SMTP server. Some hosts do not provide this and you may have to ask them if you really need one, although your ISP should provide you with one.

Catch All E-Mail Account
If an e-mail is set to sles@domain when it should have gone to sales@domain, then usually it will be returned to the sender with an error. However, if you have a catch all account setup, then the message will be sent to that instead, which can be forwarded to your own address. That way you catch any e-mails sent to the wrong addresses.

Aliases/Forwarder
These allow you to set up an address@yourdomain which goes to a different address. If you have your own personal address, for example, that you wish to use but want an address@yourdomain then you can set up an alias to forward any e-mails sent to it, to a certain address.

Auto Responder
When an e-mail is sent to an address with an auto responder setup on it, a message of your choice will be sent to the sender in response. This could be a thank you message for their order, or a message to say you will respond within 24 hours, for example.

Webmail
This will allow you to check your e-mail accounts from any internet enabled machine with a Hotmail like interface.

Scripting - CGI/CGI Bin
If you want to use CGI scripts on your account such as CGI message boards or guestbooks, then you will need CGI support.

Scripting – ASP
This will allow you to use the Microsoft Active Server Pages technology on your account. This is usually only available on Windows servers. It allows dynamic and interactive websites.

Scripting – PHP
The alternative to ASP is the open source PHP technology which is usually available on Unix/Linux servers only, although it is possible to use on Windows. It allows dynamic and interactive websites.

Scripting - .NET
Microsoft’s latest interactive website technology – provides an upgrade for many of the languages including C++ > C#, VB > VB.NET and ASP > ASP.NET.

Scripting – Coldfusion
ColdFusion is a set of Web development products developed by Allaire, which merged with Macromedia a while ago. The ColdFusion development environment makes it easy for you to build dynamic Web sites and Internet applications.

Database – Access
Used usually with ASP, a small database solution for websites. However, it only supports up to 50 simultaneous users and is therefore no good for large sites.

Database – MSSQL
The next step up from Access – very flexible and reliable database solution. Ideal for large websites to replace an Access database.

Database – MySQL
The open source alternative to MSSQL used usually in conjunction with PHP.

WAP/WML Support
Allows you to create pages for WAP on mobile phones and serve them on your account.
Media Streaming (Real Media/Windows Media):
Provide live music and video streamed from your website. This usually takes up a large amount of bandwidth.

SSL
Provides 128bit secure connection between the browser and the server making sure all data is transmitted securely with no chance of interception. Creates the small padlock in the bottom of the browser.

Raw Log Files
Allows you to download the log files from your site to analyze them with your own tools. This is useful for tracking errors, but use the stats package the host provides which will be easier and sometimes more in depth.

Website Statistics
A web based system that will monitor your site to see where visitors are coming from, how long they spend on your site, what search engines they used, etc.

Custom Error Pages
When the visitor gets an error, it will display the page of your choice allowing you to direct them to another page of your site and report the error preventing them from seeing just a blank error.

Those are the most common features you’ll find advertised from a host. If you spot something you don’t understand not listed here, let us know and we’ll add it!